Report side effects

Report side effects

Pharmacovigilance (reporting of side effects)

To report a suspected side effect of any of Balkan Pharmaceuticals's product, we urge you to follow the steps outlined below.

Doctors and medical workers will complete the following form:
COMUNICARE DESPRE REACŢIILE ADVERSE ALE MEDICAMENTELOR ŞI ALTOR PRODUSE FARMACEUTICE  anexa nr_2_358

Patients will complete the following form:
COMUNICARE DESPRE REACŢIILE ADVERSE ALE MEDICAMENTELOR ŞI ALTOR PRODUSE FARMACEUTICE  anexa nr_3_358

The completed forms are to be submitted to the Balkan Pharmaceuticals Pharmacovigilance Service by:
email - [email protected]
You can also call +37322536160 and request a call divert to Serviciul farmacovigilență (Pharmacovigilance service).


To help us process your request quickly and efficiently, please report as much relevant information as possible.

It is absolutely necessary to provide the following primary information:
1. The name of the medicine, the serial number and date of manufacture;
2. The name, sex and date of birth of the person who experienced the suspected side effect;
3. Contact details of the person reporting the suspected side effect;
4. Suspected side effects (signs and symptoms, date and time of appearance, result etc.).


IMPORTANT NOTE

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Due to the increasing reports of fraud using the Balkan Pharmaceuticals trademark, we inform you that:

  1. The ONLY official website of the company is https://balkanpharmaceuticals.com/
  2. Balkan Pharmaceuticals does NOT sell products through online stores and e-mails;
  3. Balkan Pharmaceuticals does NOT have offices outside of Moldova;
  4. Balkan Pharmaceuticals does NOT ship packages and does NOT request payments through Western Union, MoneyGram or other international transfer systems (SWIFT, BTC, Crypto currencies) ;
  5. All employees at Balkan Pharmaceuticals exclusively use corporate email addresses with domain @balkanpharmaceuticals.com. Please check this when responding to e-mails. Any request to make contact through other addresses is an attempt of fraud!
  6. We recommend that you learn about the latest methods of protection of Balkan Pharmaceuticals products, as well as verify the authenticity of our products, via https://b-p.md/

 Your health is a top priority for Balkan Pharmaceuticals.